Strivr has during the last weeks added the ability to have multiple teams on a Main process. This means that processes can now be shared between two teams, without the need for “artificial” teams.

https://intercom.help/pct/en/articles/1370865-adding-main-processes

If you have a process that is initiated by one team and then is to be taken over by another team, you can now create a Main Process, add as many teams as needed and then create appropriate subprocesses.

Pro tip

Add a notification On Complete with the other Team as recipient when the first subprocess is done, to quickly let other Teams know that they can start working.

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